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Welfare & Support

Our Commitment

At Greenwich International Education our priority is to do everything we can to make every student’s experience the best and safest it can be. Safety and security in and outside the camps is very important.

 We have students and staff from all over the world and we want all our students to feel comfortable, happy, safe and free from discrimination. The happiness, welfare and progress of every student and member of staff in our summer camp is our top priority. Every student and member of staff should show respect to each other regardless of any differences. We are an international community, and we believe in celebrating any differences we have and learn from each other.

We have a charter for all staff and students to help make sure that everyone at our camps has the right to:

  • Be safe and secure when studying or at work.
  • Never face discrimination due to their religion, race, gender, age or sexual orientation

  • Know that there will be someone available and happy to listen at all times when they need help or support.

  • Be shown respect at all times and treat others the same way

Safeguarding and Welfare

Students can learn English, have fun and boost their confidence, all within the safety of our care.


All our staff are DBS checked and trained in Prevent Duty, welfare and safeguarding as well as how to care for students 24/7.

There is a 24-hour emergency contact phone number, and our staff care about every individual and know that being available to speak to and be listened to is a key part of our commitment to every student.

Safety and security in and outside the camps is very important. We have policies and procedures that we follow to keep everyone safe, including fire safety, first aid and what to do in emergencies. All these policies are available to students and parents. Our Student Handbook and inductions for every student make it clear what every student needs to do to have a safe and fun time while with us. We also do a short test with every student to make sure they understand the rules and know who they can speak to if they have any worries, concerns, problems or feel homesick.


Students are monitored throughout the course from the moment they arrive at the airport to the time they return home.  Registers are taken before classes or activities. There may be times when some students are unsupervised in some centres e.g. going from the classroom to the canteen. Students may be given up to one hour to go shopping in groups. Any unsupervised activity is risk assessed by GIE.

All our staff receive welfare and safeguarding training and are supported by experienced Safeguarding leads (Designated Safeguarding Lead: Andy Cossey and Deputy Designated Safeguarding Lead: Alex Brown) who monitor and support all staff and students. Each camp will also have a named Designated Safeguarding Person.

For detailed information on our safeguarding procedures please follow the attached link.

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